Effective date: October 21, 2026
These Terms and Conditions (“Terms”) govern your use of rightcarefamilymedicine.com (the “Website”), which is operated by Right Care Family Medicine (“we,” “us,” or “our”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
Medical Information Disclaimer
Content on this Website, including service pages, condition pages, and blog articles, is provided for general educational purposes only. It is not medical advice and is not a substitute for an evaluation, diagnosis, or treatment by a qualified health care professional. Talk with your clinician about any questions regarding a medical condition, and never ignore professional advice or delay seeking care because of something you read on this Website.
No Patient-Provider Relationship
Using this Website, calling or emailing us, or sending us a request does not create a patient-provider relationship. That relationship begins only when you are seen and accepted as a patient by one of our clinicians.
Emergencies
This Website is not monitored for emergencies. If you think you are having a medical emergency, call 911 or go to the nearest emergency room. If you are in crisis or thinking about harming yourself, call or text 988 to reach the 988 Suicide and Crisis Lifeline.
Appointments, Services, and Fees
An appointment is not confirmed until our office confirms the date and time with you. Office hours, accepted insurance plans, services, and fees described on this Website may change without notice. Services marked “coming soon” are not yet available.
Acceptable Use
You agree to use the Website only for lawful purposes. You may not attempt to gain unauthorized access to the Website or its systems, interfere with how it works, upload malicious code, or use automated tools to copy its content.
Intellectual Property
The Website and its content, including text, graphics, logos, photographs, and design, are owned by or licensed to Right Care Family Medicine and are protected by copyright and trademark laws. You may view and print pages for your own personal, non-commercial use. Any other use requires our written permission.
Third-Party Links
The Website links to websites and services run by others, such as our patient portal, insurance carriers, payment processors, and map services. We provide these links for convenience and are not responsible for the content, availability, or privacy practices of those websites.
Privacy
Your use of the Website is also governed by our Privacy Policy. How we use and share your health information is described in our Notice of Privacy Practices.
Disclaimer of Warranties
The Website is provided “as is” and “as available.” We work to keep information accurate and current, but we make no warranties, express or implied, that the Website will be error-free, uninterrupted, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, Right Care Family Medicine and its physicians, clinicians, and staff are not liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, the Website or its content. This limitation does not apply to the medical care you receive as a patient, which is governed by applicable law.
Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law rules. Any dispute relating to the Website will be brought in the state or federal courts located in Wake County, North Carolina.
Changes to These Terms
We may update these Terms at any time by posting a revised version on this page. Your continued use of the Website after changes are posted means you accept the updated Terms.
Contact Us
If you have questions about these Terms, contact us:
Right Care Family Medicine
4301 Lake Boone Trail, Suite 208
Raleigh, NC 27607
Phone: 919-299-9975
Fax: 919-299-9366
Email: info@rightcarefamilymedicine.com